Grievance Policy
As per the resolution passed at IAVAT Conference, the Administrative Council has set up the following guidelines for dealing with a grievance.
What is a Grievance? A grievance is a formal complaint against an employee or person of the organization. The grievance could be a real or imagined wrong or other cause for complaint or protest, especially unfair treatment.
Step 1: Speak with the grieved to resolve the issue.
Step 2: If no resolution can be met, the issue is to be brought to the leadership of your organization.
Step 3: The aggrieved will be notified.
Step 4: Data/facts will be gathered by the organization.
Step 5: Verbal conversations between organization leadership, aggrieved and aggriever will be held with a moderator.
Step 6: Organization will notify the administrative council of the issue and the resolution/result of the grievance. Step 7: If the grievance is not resolved, the administrative council will take action.